We are here to help.

If you need assistance with Meridian, contact our support team and include enough context for us to help quickly and accurately.

What to include

• Your Meridian account email address
• A clear description of the issue or question
• Your device model and operating system version
• Screenshots or screen recordings, if relevant
• The trip, flight, hotel, or screen involved, if applicable

Response times

We aim to respond as promptly as possible. Response times may vary depending on request volume, but we typically reply within a few business days.

For the fastest resolution

The more specific your message is, the faster we can help. If the issue relates to a booking, ledger entry, trip, or map screen, please mention exactly where it happened inside the app.